Conditions of Use

The following are terms and conditions for the sale of goods that will govern any contract for sale that we enter into with you. Please read these terms and conditions carefully.

EasiDIY Terms and Conditions:
These terms and conditions tell you the rights and obligations you have. Please read these carefully. You may have other rights by law and these Terms and Conditions do not affect these. This does not affect your statutory rights as a consumer.

EasiDIY.com - Contact Details:
We are EasiDIY.com. Our office is EasiDIY.com, 56b Goring Road, WORTHING, BN12 4AD. You can telephone us on 01903 535846.
If you have any complaints about our service or any goods or services you purchase from us please contact admin@easidiy.com or write to the address above.

Purchasing from us:
To purchase from us you must be over 18 and resident in the United Kingdom. Currently, we can only ship to the United Kingdom. By submitting your order you are offering to buy the goods and allowing us to use your personal details for the purposes of supplying goods (including passing your details onto couriers and other subcontractors). We will not use your details for other purposes without asking your consent and you may ask that your details be removed from our system by writing to the address above.
We are not obliged to supply the goods to you until we have confirmed acceptance of your order.
This is not the confirmation provided automatically via the site, and this is when the contract is made. You do not own the goods until we receive payment in full.
If you discover you have made a mistake with your order please contact Customer Care immediately. Please do this before we confirm your order.

Prices are checked regularly; however, if we find the price has changed when we receive your order, we will contact you and ask if you wish to proceed.
All prices and offers are subject to change and availability. Errors and omissions accepted, subject to not selling below our cost price. Allow ten working days for e-cheque clearance. For out of stock items, delivery dates given are only estimates.

Delivery:
We will acknowledge all questions or queries within a maximum period of 48 hours Mon - Fri.
We aim to deliver goods to you within the time indicated, but we cannot give an exact delivery date. We also may deliver the goods in several consignments and will if asked to do so by you. We may make a charge for any extra delivery costs for this service. If we have not delivered the goods within 30 days of expected delivery then you may cancel the contract. We will refund any money paid by you.

There are different shipping charges for different product groups.
Nextday Delivery is for next working day IE Monday for orders placed on a Friday before 1.30pm. Please check for availability. In the unlikely event of experiencing any issues: admin@easidiy.com

In stock:
EasiDIY will endeavor to keep the items listed as 'in stock'. In stock means in stock at that time.
This is not guaranteed.

Damaged or defective goods:
We will supply goods that are free from defects.
You should inspect the goods when you received them for defects or damage. If you find a defect or damage you must tell us as soon as possible and we will arrange for their return to us or the manufacturer at your cost. If the goods are found to be damaged prior to delivery to you, or defective, we will at our option repair, replace or make good the goods or refund the price paid by you.

Business Customers:
Business customers can call us on 01903 535846 for copies of catalogues.
If you are a business or if the goods are used wholly or in part for business purposes we shall not be liable to you for any business loss including loss of profits (whether direct or indirect) business data, revenue, goodwill, or incidental, or consequential loss that you may suffer as a result of the purchase of goods from us. Any other liability shall be limited to the price paid for the goods. We do not exclude our liability for fraud or for death or personal injury. For our performance time is not of the essence. Returns are subject to a 15% handling fee.

If you have a credit account with us payment is due 30 days from the month of invoice and we may charge interest for late payment.

Other information you need to be aware of:
A copy of these Terms and Conditions and your order may not be kept by us long-term, and so we advise you to print a copy of these for your information in the future.

If you are a consumer you have the right, in addition to your other rights, to cancel the contract and receive a refund. You must inform us in writing of your desire to cancel within seven working days starting on the day after the day the goods are delivered to you. If the goods are faulty or do not comply with the contract, we will meet the cost to return the goods. If the goods are your wrong choice, disliked or damaged by you, you must return the goods to us at your cost and we advise you to ensure the goods are adequately insured during any return journey. If you have not returned the goods within 14 days of cancellation, we can collect the goods from you at your cost.

This is important. Please read carefully.
We retain the right to periodically send you email messages regarding special offers and new products. Should you wish to not receive the above mentioned emails, you can unsubscribe from inside your account section on our website.
You have the right to cancel this contract for no reason at all and without penalty. However, we will only accept unwanted products for refund within 7 days of delivery, provided that the goods are complete with all relevant packaging in an unused and re-saleable condition. Shipping Will Not Be Refunded and where shipping is free on an original delivery, a charge will be made, because shipping is included in the original price.

If you wish to cancel this contract, please telephone us on 01903 535846. Then write and return all goods to EasiDIY.com, 56b Goring Road, WORTHING, BN12 4AD. To cancel this contract you must give us notice and return the goods within 7 working days starting on the day after the day you receive the goods from us. Alternatively you can email sales@easidiy.com